LEGAL
Privacy policy
How Lena Hart Coaching collects, uses and protects your personal information when you visit our pages, download our guide, join a training or work with Lena.
Last updated: January 20XX
CONTENTS
This policy is a starting template. Review it with a legal adviser and adapt it to the laws of your country and the tools you use before you publish it.
1
Who we are
Lena Hart Coaching offers 1-on-1 wellness coaching, free guides and free online trainings. In this policy, "we", "us" and "our" mean Lena Hart Coaching. We are responsible for the personal information you share with us.
2
What we collect
We only collect what we need to send you what you asked for and to coach you well:
Contact details: your first name, email address and, if you choose to give it, your phone number.
Order details: the program or plan you bought and your payment plan. We never see or store your full card number.
Coaching information: the answers you give in the intake form and during coaching, such as your sleep, meals, routine and energy levels.
Usage data: basic information about how you use our pages, such as pages visited and the type of device you use.
3
How we use it
To send you the free guide, training links and reminders you signed up for.
To process your order and give you access to your client area.
To prepare and run your coaching sessions and personal habit plan.
To answer your messages and support requests.
To improve our pages, guides and programs.
Coaching information is used only to coach you. We treat it with extra care and never use it for advertising.
4
Emails and unsubscribing
When you download a guide or register for a training, we send you related emails, such as tips, reminders and occasional offers for our programs. Every email has an unsubscribe link at the bottom. Click it at any time and you will stop receiving marketing emails. You will still get emails about an order or program you have bought.
5
Payments
Payments are handled by a secure payment provider. Your card details go straight to that provider and are encrypted. We only receive confirmation of your payment and the details needed for your order and receipts.
6
Cookies and analytics
Our pages use cookies to keep forms and checkout working and to understand how visitors use the site. You can block or delete cookies in your browser settings. Some parts of the site, such as checkout, may not work properly without them.
7
Who we share it with
We never sell your personal information. We share it only with trusted services that help us run the business, such as our website and email platform, payment provider and video call tool. They may only use your information to provide their service to us. We may also share information when the law requires it.
8
Storage and your rights
We keep your information only as long as we need it for the purposes above, or as long as the law requires, for example for tax records. After that, we delete it or make it anonymous.
You can ask us at any time to see the information we hold about you, correct it, delete it or stop using it for marketing. Write to us and we will reply within 30 days.
9
Changes and contact
We may update this policy from time to time. When we do, we change the date at the top of this page. If a change is important, we will also let you know by email.
Questions about your privacy? Write to us:
This policy is a starting template. Review it with a legal adviser and adapt it to the laws of your country and the tools you use before you publish it.
1
Who we are
Lena Hart Coaching offers 1-on-1 wellness coaching, free guides and free online trainings. In this policy, "we", "us" and "our" mean Lena Hart Coaching. We are responsible for the personal information you share with us.
2
What we collect
We only collect what we need to send you what you asked for and to coach you well:
Contact details: your first name, email address and, if you choose to give it, your phone number.
Order details: the program or plan you bought and your payment plan. We never see or store your full card number.
Coaching information: the answers you give in the intake form and during coaching, such as your sleep, meals, routine and energy levels.
Usage data: basic information about how you use our pages, such as pages visited and the type of device you use.
3
How we use it
To send you the free guide, training links and reminders you signed up for.
To process your order and give you access to your client area.
To prepare and run your coaching sessions and personal habit plan.
To answer your messages and support requests.
To improve our pages, guides and programs.
Coaching information is used only to coach you. We treat it with extra care and never use it for advertising.
4
Emails and unsubscribing
When you download a guide or register for a training, we send you related emails, such as tips, reminders and occasional offers for our programs. Every email has an unsubscribe link at the bottom. Click it at any time and you will stop receiving marketing emails. You will still get emails about an order or program you have bought.
5
Payments
Payments are handled by a secure payment provider. Your card details go straight to that provider and are encrypted. We only receive confirmation of your payment and the details needed for your order and receipts.
6
Cookies and analytics
Our pages use cookies to keep forms and checkout working and to understand how visitors use the site. You can block or delete cookies in your browser settings. Some parts of the site, such as checkout, may not work properly without them.
7
Who we share it with
We never sell your personal information. We share it only with trusted services that help us run the business, such as our website and email platform, payment provider and video call tool. They may only use your information to provide their service to us. We may also share information when the law requires it.
8
Storage and your rights
We keep your information only as long as we need it for the purposes above, or as long as the law requires, for example for tax records. After that, we delete it or make it anonymous.
You can ask us at any time to see the information we hold about you, correct it, delete it or stop using it for marketing. Write to us and we will reply within 30 days.
9
Changes and contact
We may update this policy from time to time. When we do, we change the date at the top of this page. If a change is important, we will also let you know by email.
Questions about your privacy? Write to us:
© Lena Hart Coaching. All rights reserved.
Privacy
Contact
© Lena Hart Coaching. All rights reserved.
Privacy
Contact