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Canceling a subscription should be an easy, seamless process.
To help you to cancel your Squarespace subscription, we’ve put together a handy guide on how to go about it.
Because we all like trying new things and prefer to keep our options open, it’s important that you, as the customer, have the power to decide when you want to cancel your subscription.
There are two ways to go about canceling your subscription:
Head over to the Squarespace website and follow the simple steps listed below to cancel your subscription quickly:
Before we get to the goodbye part, the system will display all of the other active subscriptions that you currently have.
These included things like domains that you have bought or purchased or transferred to Squarespace.
Your content will be deleted 30 days after you terminate your site, so don’t forget to export everything so that it’s ready to be uploaded to its new home.
When a subscription is canceled, expires, or if your trial ends, your site will be offline.
If you prefer a clean break and want to permanently delete your site and content, head over to their troubleshooting page for more in-depth info.
If you’d prefer to move your site to a different provider, make sure that you have your domain transferred to your new provider.
As a one-stop-business shop, we’ll give you all of the features you need to run an online business under the same roof.
Yes, everything you need is in one place.
Don’t forget, if you want to close your Squarespace site completely (as in check you later alligator), you’ll need to cancel all your services separately.
Once your free trial ends, your site won’t be public anymore and your content will be marked for permanent deletion.
It's not possible to remove a credit card on file without replacing it with a new one. Should you find yourself in this tricky situation, contact support and request that your details be removed from the system.
An automatic refund will take place when you cancel an annual subscription, provided that it’s within 14 days.
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