ClickMeeting Review: What is it and Will it Work for You?

ClickMeeting Review

How do you get everyone together for a meeting these days? ClickMeeting could solve your problem.


ClickMeeting is a video conferencing platform that not only allows for meetings but is also a great tool for webinars.


With 54% of workers now working from home, a figure that is estimated to go up to 78% by 2028, online meetings and webinars have become a necessity rather than a luxury.


With more people shopping online, even small businesses can benefit from webinars to reach out to their customers.


Let’s take a closer look at exactly what ClickMeeting has to offer.

1. What is ClickMeeting?

ClickMeeting is an online tool facilitating online meetings, conferences, training sessions, webinars, and online events.


They provide a virtual boardroom, classroom, or event venue that makes reaching teammates, employees, and students possible, no matter where they are.


By integrating with other platforms and software, like Dropbox, WordPress, and Slack, the presenter and attendees have access to documents, videos, private chats, and calendar reminders to create an engaging experience.

2. Features

Features

ClickMeeting offers video conferencing software to connect you to your audience — combine that with clever app integration and your meeting is ready to go.


Let’s take a look at what ClickMeeting has to offer:

2.1. Video conferencing software

Video conferencing software is more effective than audio conferencing and is worth investigating if you want to run a successful business.


There are many different options when it comes to video conferencing and webinar platforms.


ClickMeeting covers multiple conferencing formats. 


This gives you some flexibility in how you choose to approach your audience.

2.1.1. Webinars

ClickMeeting really lends itself to webinars.


In 2020, more than one-third of people attended a live webinar. 


This means webinar capability has become an indispensable business tool.


ClickMeeting has different webinar formats to choose from:

  • Live webinars

ClickMeeting provides an effective platform for live webinars that works well when you need input from your audience.


You get to schedule a time and host a live event for up to 25 active participants.


With access to videos, documents, and a whiteboard, live webinars are good for meetings with collaborators, marketing and product demos, as well as training and online classes.

  • Automated and on-demand webinars

If you don’t have time to schedule a live webinar, ClickMeeting provides you with the option to use pre-recorded webinars.


The automated webinar runs at a scheduled time whereas the on-demand webinars are available to your audience whenever it's convenient for them.

  • Paid webinars

This is a useful option for small businesses that want to generate an income from their webinars.


Due to their integration with payment platforms, such as PayPal, PayU, and Zapier, you can pre-record a webinar teaching a particular skill and sell these webinars to paying customers.


The analytics software enables you to see which webinars were the most popular and profitable.

2.1.2. Online meetings

With ClickMeeting, you can run live meetings for up to 25 active participants.


A meeting can either be scheduled or run immediately with the meet now option.


The host can assign presenters, moderate discussions, and have the option to log participants in or out of the session.


A useful feature is the waiting room where early birds can wait while the presenter gets set up. 


The meeting only begins when the presentation is ready to start.

2.1.3. Virtual events

ClickMeeting can host huge virtual events for up to 10 000 viewers.


The host can recruit presenters and, with the payment options, sell tickets to the event.


Uninvited, or unwanted, participants can be prevented from joining through passwords and security tokens that keep your event safe and secure.

2.1.4. Breakout rooms

This is a new feature that ClickMeeting has recently added that works well with larger events.


The platform only allows for up to 25 active participants at a time meaning that interaction in a large virtual event is limited.


In the breakout rooms, up to 500 attendees can be divided into 20 breakout rooms.


In these virtual rooms, they can chat and interact — similar to the webinar feature.

2.2. Integrations

Integrations

ClickMeeting integrates with different software and platforms to provide the user with more flexibility and options when it comes to running meetings.


These business apps ensure that the meeting runs smoothly:

  • Dropbox enables document sharing
  • Google Calendar help with scheduling
  • Slack allows participants to share both general and private chats

Analytics and marketing apps, like Google Analytics and GetResponse, give you an idea of who has been viewing your webinars, how to reach them, and which of your webinars are the most successful.


Payment apps, like PayPal, allow you to sell tickets for events as well as webinars.


Finally, integrations with social media platforms, like Facebook and Twitter, mean your webinars can be shared and marketed on multiple platforms making it easier to reach your target audience.

3. Pricing plans

ClickMeeting

Source: ClickMeeting

There are three pricing plans which provide a bit of flexibility to adapt to the size of your business.


The first tier is $25 and offers the basics:

  • Online meeting functionality with all the tools
  • The Live Webinar option
  • 6 hours recording time
  • 1 GB of storage
  • Landing Pages
  • Customer support team

The second tier is $40 and offers the basics as well as:

  • Automated and On-demand Webinar options
  • 10 hours of recording time
  • 2 GB storage

Finally, the custom plan adds the following:

  • Huge online events with more attendees
  • Breakout rooms
  • Live Streaming options
  • Extra service such as onboarding and individual training and custom branding.

To start off, however, you can get a 30-day free trial to decide whether or not you want to use this software.

4. Pros and Cons

Pros and Cons

ClickMeeting is a versatile software making it a useful tool for any business. 


However, it's not perfect, so let’s consider some pros and cons:

4.1. Pros

Customizable rooms:

  • The virtual room can be customized using different layouts for different types of events
  • It allows the user to add their own branding to the virtual room which is great for marketing and creating brand awareness

Useful meeting tools:

  • ClickMeeting provides various tools to presenters to make the meeting flow — the presenter can use the whiteboard, slideshows, as well as videos directly from Youtube
  • Different modes allow for different audio settings giving the presenter some control over who can join in
  • In Discussion mode, everybody can share their thoughts and ideas. Q&A mode allows attendees to take turns asking questions. Listen Only mode puts everyone but the presenter on mute
  • Finally, the software also allows you to create polls or surveys that can help you learn more about your consumers and what they want

Easy to use:

  • No extra downloads or specialized software is necessary for the attendees
  • The platform is completely browser-based which makes it easy to join
  • The user interface is friendly, uncluttered, and easy to navigate once you get used to it

Software Integrations:

  • The variety of platform and software integrations make it useful for meetings but especially useful for webinars.
  • You can keep track of who you reach and manage your customer relationships
  • You can also share your webinars on various platforms to ensure maximum audience exposure and allow you to monetize your webinars and live events.
  • The software is compatible with both PC and Mac and can be viewed on various devices. Its' also compatible with all the major browsers — Explorer, Mozilla Firefox, Google Chrome, and Apple Safari
  • Meetings with non-English speakers aren't a problem either, as the integration with Google Translate can translate chats into 11 languages and text-based chats into 52 different languages.

4.2. Cons

Pricing plans:

  • Pricing plans are flexible, but the first tier is very limited. All the really good stuff, like live streaming, large events, and breakout rooms, is saved for the custom plan
  • ClickMeeting can become pricey when you look at hosting large events. The pricing plan determines the number of attendees you can have

Support:

  • ClickMeeting provides chat and email support but does not provide any phone support which can be a problem if you need help immediately
  • Onboarding and training are only available with the custom plan

Glitchy:

  • Some users complain that the software can get glitchy leading to problems
  • Lagging is a problem, and some users have found that meetings will drop off unexpectedly, occasionally participants can’t join, or they have issues with visual and/or audio

Interruptions can lead to a loss of sales.

  • Customers that aren’t able to access paid events or an interruption during a product demo can lead to a bad customer experience which could harm your reputation and business

A bad reputation can damage your business.


Limited participants:

  • While it allows for a lot of attendees at the higher end of the pricing tier, it still only allows 25 active participants. For a small classroom setting or webinar, this isn't a problem
  • However, it does force you to limit the number of attendees to 25 if you want to run a workshop or if you're hosting a webinar that requires feedback from the audience.

5. Conclusion

Conclusion

No matter the size of your business, video conferencing software is something you need to consider.


ClickMeeting’s software and platform integrations make it especially useful for webinars and allows you the option of providing free webinars or earning an income off your webinars.


However, it’s also a good option for online meetings and virtual events.


The pricing options are flexible but can get quite pricey if you want to add more attendees or add more features.


Some features, like the automated webinars, don't come with tier one pricing.


This may not be a problem for bigger businesses but definitely isn’t ideal for smaller businesses.


For webinars, ClickMeeting is a good option if you don’t have access to webinar options with your existing online business solution.


Webinars are a vital tool for any business and online meetings are here to stay — find a platform that works for you.

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