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Although Shopify is used by over 1 million people across the world, it might not be the right platform for you.
Maybe you want to shut down your account completely, or just put it on hold while you focus on something else.
In this article, I’ll show you exactly how to do both of these, and give you some alternatives that will suit you better!
Now, before we get into the details of how to cancel your account, there are some changes you’ll need to put into action.
➔ Pay outstanding charges.
➔ Cancel your subscriptions with third-party apps.
➔ Transfer or remove your custom domain.
➔ Save your bills and store information by exporting files and billing history.
➔ If you ever want to re-open your store, you’ll have to register again but you can’t use the same store name or domain.
➔ There’s another option besides closing or pausing it. You can sell it on Shopify’s Exchange Marketplace.
➔ Note that there are no refunds for canceling your account. If you cancel during your free trial period, you won’t be charged.
If you’ve decided that you want to permanently close your store, I’ll walk you through the steps to close your account.
Instead of closing your account completely, you have the option to pause it if you’re not sure about shutting it down or if you need to close it temporarily.
Shopify gives you two pause plans: one if you want to continue working on your store, and one if you want to step away.
The Pause and Build Plan: A suitable option if you have a seasonal store or if your store is only open for certain periods.
The Pause Plan: Suitable if you need to focus on something else for a while. Your store will be closed for 3 months.
Here are the steps to follow for the Pause and Build Plan:
Here are the steps to follow for the Pause Plan:
Re-open your store by logging in to your account and changing your plan.
Once you choose a new plan you can start selling again.
If you decide not to reopen within 3 months you’ll be upgraded to the Pause and Build Plan.
This will allow to you access your admin and work on your store without opening to the public.
Here are the steps to follow to re-open your account:
Now that you know how to cancel your account, I’ll show you some alternatives that could work for you.
Systeme.io is an all-in-one marketing platform that allows you to manage every aspect of your business in one place.
Not only can you sell physical products on your site through dropshipping, but you can specialize in selling online courses, hosting evergreen webinars, and so much more.
The great thing about systeme.io is that you have access to sales funnels.
You can create them and automate them, making it easy to manage your sales.
You can also build landing pages and your website through systeme.io.
Systeme.io is a great alternative to Shopify.
Especially if you’re looking for a platform that encompasses all the features you need to run an online business at an affordable price.
Wix is known for being an affordable, easy-to-use website builder. Its drag-and-drop editor makes it simple for anyone to navigate.
With design features like templates, animation, fonts, and more, you’ll be able to create a professional website.
Other great features include email marketing, analytics, and custom domains.
Besides hosting your online store, you can sell music, manage photography, and upload videos.
You can manage your website, which has built-in SEO, through Wix’s app market.
For just $17/month, you’ll get these features with the eCommerce Basic plan:
Wix is well suited for small businesses that have recently started selling online.
It’s an excellent alternative if you aren’t looking for all the extra eCommerce and sales features.
Like Wix, Squarespace is known for its templates that allow you to create a beautifully designed website.
Besides a website, you can create a portfolio, a blog, and of course, host your online store.
You can also sell music, ebooks, and other digital products.
Email marketing, built-in SEO tools, and in-depth analytics are some of the business-oriented features you’ll have access to.
Squarespace’s feature page
For only $26/month, you’ll get the following features:
Squarespace is another affordable, design-oriented platform.
It’s a fitting alternative to Shopify for business owners who have a visually focused business.
I’m going to review some of the main reasons why people stick with Shopify, and why some decide it’s not the platform for them.
If you want to step away from Shopify for a while, consider one of the Pause plans.
If you’ve decided that Shopify isn’t for you, close your account and consider one of the affordable alternatives mentioned.
For an all-in-one marketing and sales platform with several extra features, consider systeme.io.
For a design-focused platform with some eCommerce features, consider Wix or Squarespace.
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