Launch Your Online Business in Just 7 Days
Are you looking for a SiteBuilder.com review but all you see are outdated or contradicting reviews of the platform?
That’s precisely what we found when collecting info to write this review — today, this is the only review you’ll need.
Here’s the TLDR upfront: if you’re considering SiteBuilder as your next website builder, please don’t!
The platform is so bad in so many ways that you’re better off with website builders like systeme.io or Wix.
SiteBuilder.com homepage
SiteBuilder launched in late 2014 under WZ (UK) LTD as a drag-and-drop website builder — giving users a site-building process that requires zero lines of code.
Currently, they’re on the long list of Newfold Digital’s web-hosting companies — arguably the biggest rival in the web industry today.
That means SiteBuilder provides a self-hosted service and access to shared data centers with the likes of Bluehost, HostGator, and more.
Which is good… right up until it isn’t.
Sharing the same hosting with 10s of other web-hosting providers means you’re vulnerable to any weaknesses said providers may experience.
(A notoriously famous example of this is when a server in Utah, USA had a system failure — millions of customers of BlueHost, HostGator, and others lost access to their websites and data altogether)
Before we give you a detailed run of SiteBuilder’s features, here’s an overview of the pros and cons of the platform.
(Collected from users' feedback on places like Trustpilot, G2, and others)
Pros
Cons
With a 1.1/5 rating on Trustpilot — SiteBuilder isn’t looking too hot.
If you're interested in learning why, keep reading since this SiteBuilder review has only just begun.
Here’s what we’re going to cover next:
Here’s the summary up front: if you want to build a professional-looking site with advanced features — SiteBuilder simply can’t do it.
But, if you’re looking to create a basic website that acts as a business card to showcase your professional services and provide contact means to your customers — SiteBuilder can pull it off.
(Not that it’s impressive for website builders to do that nowadays)
SiteBuilder offers a user-friendly, drag-and-drop editor that requires no coding knowledge whatsoever to use.
Here’s how you can use it to customize a SiteBuilder website of your own:
Unfortunately, it gets downhill from here… here’s what you can’t do with the drag-and-drop editor of SiteBuilder:
If we can describe all this with one word, it would be: limited.
You have limited customization options, limited functionalities, and limited room for scalability — safe to say these aren’t traits of the best website builders out there.
So if you’re someone who’s looking to create a business website to not only be presented in the online world but also bring in a sustainable income from traffic and leads, this site builder is not the best for you — that’s by a long shot.
SiteBuilder.com templates
SiteBuilder’s templates are in abundance — more than 10,000 are available for different niches and industries.
The good news is SiteBuilder markets them as being free, optimized for mobile, and fully customizable templates — the bad news is that’s not entirely true…
A lot of the templates aren’t fully optimized for mobile, and once you start customizing them, the overall design on the mobile view would look awful on some templates.
In a world where more than 50% of online traffic comes from mobile devices, this is not optimal, to say the least.
Then, the real kicker is that you can’t change your template once you have a live website — this means the template you choose for your website will stick with it forever after publishing.
Sigh… what if someone wanted to use a better and improved template? What if someone got feedback from users that signal a need to change templates?
(Excuse the frustrated tone but this is a fundamental feature that most other website builders get right — it’s a no brainer really)
So even when SiteBuilder markets itself as a simple website builder — it fails at some of the most basic stuff.
Source: Giphy.com
This is an area that SiteBuilder is actually pretty good at — this platform is neat as a blogging tool.
First off, you have blog templates that you can choose from to set the theme for your blog posts.
Next, you’ll have a straightforward experience of writing drafts, publishing posts, and making editorial changes.
The post manager is quite easy to use — it lets you pin and tag blog posts as well.
If you’re looking to open an online store, or simply accepting customers’ payments for services you’re offering — you’re going to need to sign up for the ecommerce plan with SiteBuilder.
Then, you’re going to need to sign up for one of the packages of the ecommerce plan — Basic, Essential, Unlimited, and Professional.
Each one has different limits but generally speaking, you get inventory management features, default store pages, payment processors, shipping management tools, discount codes, and more.
That being said, SiteBuilder is only good for small online stores — it lacks the ability to scale ecommerce stores due to storage limitations as mentioned earlier, plus, it lacks advanced features like:
You can’t even edit any product page — that should give you a clear idea of how narrow the customizability is with SiteBuilder.
Nowadays, website statistics and tracking is an essential admin section to have in all modern sites — it gives you the ability to analyze the actions of your visitors, and use that to improve your whole website experience.
As far as we can gather info about this — SiteBuilder does provide website analytics natively with all plans, but they’re not anything sophisticated.
As with all of its features, keep your expectations as low as possible.
Source: giphy.com
Oh boy….
SiteBuilder has gained a wild — wildly bad that is — reputation of:
(Some users even reported getting charged after months of canceling their accounts… on expired credit cards!)
And if that’s not bad enough, since SiteBuilder partnered with Web.com, almost all links on their homepage redirect to their partner.
Even their pricing page isn’t there on the homepage.
You have to type it out yourself if you want to view the plans at sitebuilder.com/pricing.
Speaking of which, they have 3.
SiteBuilder’s pricing
All plans come with a special promotional price, then renew at a regular price:
All paid plans give you access to the website builder, free hosting, website stats, and ad credits (for US and Canada only).
The only difference between the Pro and Premium plans is the “Priority Support” service which they describe as “Jump right to the front of the support line and get the help you need fast” and it includes live support, email support, and phone support.
(Although if the hundreds of reviews we’ve read are anything to go by, it’s not that fast…)
The Ecommerce plan will of course open up the ecommerce functionality for you to open a simple online store.
Mind you, if you don’t go to the pricing page and select the Sign-Up button on the homepage, you’ll be redirected to a Web.com page that has different pricing plans:
Web.com website plans
But wait, the confusion gets worse. If you click the Login button (next to the Sign-Up button) you’ll be greeted with this page:
Login page in SiteBuilder.com
And if you click on the link that says: “Don't have an account?
Sign up”, you’ll be redirected to a billing page, that has the original plans, but with different pricing!
SiteBuilder’s actual pricing plans
You can set the promotional period based on the subscription you choose for your plan (1 month, annual, bi-annual).
You have no way of turning off auto-renewal, and they state that you can cancel your account by calling their number.
There’s hope!
Don’t worry, not all website builders are SiteBuilder, in fact, here are 3 alternatives for SiteBuilder that do everything it does, but better in all directions.
Systeme.io’s logo
Systeme.io is an all-in-one platform that was built from the ground up to create, sustain, and grow online businesses.
— Okay cool, but how exactly?
We provide all the vital tools any online business would need to succeed:
But why stop there…
Get on the pros’ level with advanced features like A/B testing, deadline funnels, assistant accounts, evergreen webinars, and instant upsells — online store owners, in particular, would love this.
And if you can put all that on the side for a second…
What truly sets us apart from SiteBuilder is the amazing customer support team we have that’s ready to help you 24/7 — no matter how technical your issue is.
Maybe that’s why we have more than 1000 reviews on Trustpilot with an amazing rating of 4.9/5 — or maybe it’s because of how much value you get for absolutely free!
Systeme.io’s pricing
Here are our plans:
The Free plan offers you a free domain, a lifetime free SSL certificate, unlimited file storage, ability to send unlimited marketing emails, full access to the website builder, full access to templates, a blog with unlimited posts, and so much more — plus, it’s free forever.
You can save 30% on an annual subscription.
You also get a free migration for your online business — if you already have one — when you sign up for the Unlimited plan or any annual billing plan.
It’s a risk-free deal for you — nothing is stopping you from signing up right now to see if all our claims are true!
Wix’s logo
Wix is a cloud-based website builder that uses a drag-and-drop editor to design and publish Wix websites in a short time with no coding experience needed.
With more than 200 million users worldwide, they feel confident enough to outright call themselves the leaders of website creation.
(However, their platform still shares an unfavorable feature with SiteBuilder in that you can't switch templates after your website goes live.)
And while Wix is far from perfect (what platform is really?), it still beats SiteBuilder in every possible category, and at least they got their pricing page right.
Wix provides hosting and has 7 pricing plans divided into 2 categories:
1. Website plans (4 plans)
These are Wix’s affordable plans that’ll help get your website up and running.
They have varying limits in bandwidth, storage space, video hours, and the ability to get a free domain and remove Wix’s branding.
2. Business and ecommerce (3 plans)
Wix’s business plans
Entrepreneurs and business owners looking to establish a firm web presence with Wix will need to opt-in for one of these plans:
Other than varying storage space — all plans come with advanced features like abandoned cart recovery, scheduling services, automated reminders, memberships & packages, a ticket management system, and more.
Wix also has a — quite limited — free plan if you just sign up and want to have a feel for the platform and maybe publish a basic site under their domain.
WordPress logo
WordPress is a free and open-source content management system (CMS) that gives you the ability to create and run all kinds of websites.
Founded in 2003, the platform originally focused on creating blogging websites, but since then, it has grown to the point where it’s the backbone for more than 455 million websites as of 2021.
That’s partly because of all the functionalities that can be added to any WordPress site from the huge libraries of themes and plugins — as well as the rise of drag-and-drop builders that deliver a no-code experience to users looking to create websites.
If you’re looking to create a WordPress website that has your own domain, you’re going to need hosting from WordPress.com or any independent hosting provider like GoDaddy.
(Fun fact: did you know that there’s a GoDaddy website builder?)
Other than fees for hosting and domain registration — WordPress sites' true cost lies in how much you are willing to spend on premium plugins and themes.
No.
Here’s why:
With all of SiteBuilder’s shortcomings as a site builder — from the super basic features to limited customization options — they’re not the real reason why we can’t recommend anyone to use the platform.
Rather, the incredibly shady practices when it comes to handling customer data, the super vague billing process, and having an extremely bad reputation when dealing with customer inquiries are the real reasons why we advise staying away from SiteBuilder.
After going through the jumps and hoops of trying to figure out the actual pricing details at SiteBuilder.com, here are the plans that they present on their billing page:
(Mind you, these pricing details could change at any time as SiteBuilder.com has a track record of changing pricing and packages more frequently than their customers would like)
You unlock priority support if you sign up for the premium or ecommerce plans with SiteBuilder.
This basically means you get what you should’ve been getting from the start — a responsive support team to help you use the platform better.
If you’re looking to create super basic websites, then SiteBuilder can get you the job done easily — but…
The platform has gained a very bad reputation when it comes to dealing with customers and their data — for that reason, you’re better off with other website builders out there, like systeme.io!
SiteBuilder.com was acquired by Endurance International Group (EIG) in 2015.
Then later in 2021, EIG merged with Web.com to form Newfold Digital.
Alright, what did we learn today?
Since our Free plan is free forever, we won’t ask you for your card info if you sign up to experience it — go get your free account and try it out for yourself!
Cheerio!
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