SiteBuilder.com Review — Everything You Need to Know and 3 Better Alternatives

Launch Your Online Business in Just 7 Days

Are you looking for a SiteBuilder.com review but all you see are outdated or contradicting reviews of the platform?


That’s precisely what we found when collecting info to write this review — today, this is the only review you’ll need.


Here’s the TLDR upfront: if you’re considering SiteBuilder as your next website builder, please don’t!


The platform is so bad in so many ways that you’re better off with website builders like systeme.io or Wix.

What is SiteBuilder?

SiteBuilder.com homepage

SiteBuilder.com homepage

SiteBuilder launched in late 2014 under WZ (UK) LTD as a drag-and-drop website builder — giving users a site-building process that requires zero lines of code.


Currently, they’re on the long list of Newfold Digital’s web-hosting companies — arguably the biggest rival in the web industry today.


That means SiteBuilder provides a self-hosted service and access to shared data centers with the likes of Bluehost, HostGator, and more.


Which is good… right up until it isn’t.


Sharing the same hosting with 10s of other web-hosting providers means you’re vulnerable to any weaknesses said providers may experience.


(A notoriously famous example of this is when a server in Utah, USA had a system failure — millions of customers of BlueHost, HostGator, and others lost access to their websites and data altogether)

SiteBuilder’s pros and cons

Before we give you a detailed run of SiteBuilder’s features, here’s an overview of the pros and cons of the platform.


(Collected from users' feedback on places like Trustpilot, G2, and others)

Pros

  • Easy to use
  • Inexpensive to start
  • Features a drag-and-drop builder
  • Create custom emails (tailored to your domain — sold separately through G-suite)
  • Free hosting

Cons

  • Security risks
  • Incompetence of the customer support team (technical support is non-existent)
  • Marketing tools are limited
  • Extremely shady billing practices
  • A lot of templates are outdated
  • Limited customization options
  • No free SSL certificate for securing your connection to the internet

With a 1.1/5 rating on Trustpilot — SiteBuilder isn’t looking too hot.


If you're interested in learning why, keep reading since this SiteBuilder review has only just begun.


Here’s what we’re going to cover next:

  • Main featuresWebsite building, templates, ecommerce tools, and more
  • Pricing — Assess all plans and talk about the shady practices SiteBuilder uses with their customers
  • Alternatives — Present you with 3 (better) website builders
  • Verdict — We’ll discuss why we don’t recommend SiteBuilder

SiteBuilder’s main features

Here’s the summary up front: if you want to build a professional-looking site with advanced features — SiteBuilder simply can’t do it.


But, if you’re looking to create a basic website that acts as a business card to showcase your professional services and provide contact means to your customers — SiteBuilder can pull it off.


(Not that it’s impressive for website builders to do that nowadays)

Website builder

SiteBuilder offers a user-friendly, drag-and-drop editor that requires no coding knowledge whatsoever to use.


Here’s how you can use it to customize a SiteBuilder website of your own:

  • Add basic elements to pages — Headlines, text, images, embedded videos, HTML sections, and more
  • Built-in photo editor — Crop, resize, enhance, and add stickers to your images (powered by Adobe)
  • Built-in stock photo library — More than 1,000,000 royalty free images are available to be used in websites
  • File manager — All files you upload to your website are saved in a file manager that you can access at any time
  • Social media integration — Add live social feeds from platforms like Twitter, Instagram, Facebook, and others
  • App market — has a few apps that could increase the functionality of your new website (but not even near enough to build a unique one)
  • Customize basic search engine optimization (SEO) tools

Unfortunately, it gets downhill from here… here’s what you can’t do with the drag-and-drop editor of SiteBuilder:

  • You can’t arrange elements horizontally in a default section — this severely limits your customization options
  • You can’t save sections that you build to use in other pages — this makes the website building process very tedious and slow if you’re building anything more than basic websites
  • You can’t upload your own videos
  • You can’t add a search function to your website
  • You can’t add photo slideshows — which is basically an essential feature in all website builders these days
  • You can’t scale your website due to storage constraints — you only get a range of 50MB to 10GB (varies from plan to plan)

If we can describe all this with one word, it would be: limited.


You have limited customization options, limited functionalities, and limited room for scalability — safe to say these aren’t traits of the best website builders out there.


So if you’re someone who’s looking to create a business website to not only be presented in the online world but also bring in a sustainable income from traffic and leads, this site builder is not the best for you — that’s by a long shot.

Templates

SiteBuilder.com templates

SiteBuilder.com templates

SiteBuilder’s templates are in abundance — more than 10,000 are available for different niches and industries.


The good news is SiteBuilder markets them as being free, optimized for mobile, and fully customizable templates — the bad news is that’s not entirely true…


A lot of the templates aren’t fully optimized for mobile, and once you start customizing them, the overall design on the mobile view would look awful on some templates.


In a world where more than 50% of online traffic comes from mobile devices, this is not optimal, to say the least.


Then, the real kicker is that you can’t change your template once you have a live website — this means the template you choose for your website will stick with it forever after publishing.


Sigh… what if someone wanted to use a better and improved template? What if someone got feedback from users that signal a need to change templates?


(Excuse the frustrated tone but this is a fundamental feature that most other website builders get right — it’s a no brainer really)


So even when SiteBuilder markets itself as a simple website builder — it fails at some of the most basic stuff.

Blog

Source: Giphy.com

This is an area that SiteBuilder is actually pretty good at — this platform is neat as a blogging tool.


First off, you have blog templates that you can choose from to set the theme for your blog posts.


Next, you’ll have a straightforward experience of writing drafts, publishing posts, and making editorial changes.


The post manager is quite easy to use — it lets you pin and tag blog posts as well.

Ecommerce

If you’re looking to open an online store, or simply accepting customers’ payments for services you’re offering — you’re going to need to sign up for the ecommerce plan with SiteBuilder.


Then, you’re going to need to sign up for one of the packages of the ecommerce plan — Basic, Essential, Unlimited, and Professional.


Each one has different limits but generally speaking, you get inventory management features, default store pages, payment processors, shipping management tools, discount codes, and more.


That being said, SiteBuilder is only good for small online stores — it lacks the ability to scale ecommerce stores due to storage limitations as mentioned earlier, plus, it lacks advanced features like:

  • Cart abandonment recovery
  • Creating product variations
  • A/B tests
  • Marketing automation
  • Setting up marketing campaigns (you can get your email through G-suite with SiteBuilder, but email marketing features are simply not there)

You can’t even edit any product page — that should give you a clear idea of how narrow the customizability is with SiteBuilder.

Stats and analytics

Nowadays, website statistics and tracking is an essential admin section to have in all modern sites — it gives you the ability to analyze the actions of your visitors, and use that to improve your whole website experience.


As far as we can gather info about this — SiteBuilder does provide website analytics natively with all plans, but they’re not anything sophisticated.


As with all of its features, keep your expectations as low as possible.

SiteBuilder’s pricing (and shady practices)

Source: giphy.com

Oh boy….


SiteBuilder has gained a wild — wildly bad that is — reputation of:

  • Having an incompetent customer support team — A lot of users complain about how slow and vague responses make it seem like the rep is simply reading a script rather than actually helping them
  • Poor handling of customer data — It’s gone as far as some users reporting their physical addresses being leaked, and receiving mail about offers for building their websites
  • Borderline scammy billing practices — A lot of hidden fees, extra charges that users have no idea about, they don’t let you remove your billing info (just replace it), and canceling accounts is a headache

(Some users even reported getting charged after months of canceling their accounts… on expired credit cards!)


And if that’s not bad enough, since SiteBuilder partnered with Web.com, almost all links on their homepage redirect to their partner.


Even their pricing page isn’t there on the homepage.


You have to type it out yourself if you want to view the plans at sitebuilder.com/pricing.


Speaking of which, they have 3.

SiteBuilder’s pricing

SiteBuilder’s pricing

All plans come with a special promotional price, then renew at a regular price:

  • Pro plan — $7.18/month ($17.95/month after the promotion period ends)
  • Premium plan — $7.98/month ($19.95/month after the promotion period ends)
  • Ecommerce plan — $11.18/month ($27.95/month after the promotion period ends)

All paid plans give you access to the website builder, free hosting, website stats, and ad credits (for US and Canada only).


The only difference between the Pro and Premium plans is the “Priority Support” service which they describe as “Jump right to the front of the support line and get the help you need fast” and it includes live support, email support, and phone support.


(Although if the hundreds of reviews we’ve read are anything to go by, it’s not that fast…)


The Ecommerce plan will of course open up the ecommerce functionality for you to open a simple online store.


Mind you, if you don’t go to the pricing page and select the Sign-Up button on the homepage, you’ll be redirected to a Web.com page that has different pricing plans:

Web.com website plans

Web.com website plans

But wait, the confusion gets worse. If you click the Login button (next to the Sign-Up button) you’ll be greeted with this page:

Login page in SiteBuilder.com

Login page in SiteBuilder.com

And if you click on the link that says: “Don't have an account?


Sign up”, you’ll be redirected to a billing page, that has the original plans, but with different pricing!

SiteBuilder’s actual pricing plans

SiteBuilder’s actual pricing plans

  • Pro plan — $7.18/month ($17.95/month after the promotion period ends)
  • Premium plan — $11.18/month ($27.95/month after the promotion period ends)
  • Ecommerce plan — $16.38/month ($40.95/month after the promotion period ends)

You can set the promotional period based on the subscription you choose for your plan (1 month, annual, bi-annual).


You have no way of turning off auto-renewal, and they state that you can cancel your account by calling their number.

SiteBuilder alternatives

There’s hope!


Don’t worry, not all website builders are SiteBuilder, in fact, here are 3 alternatives for SiteBuilder that do everything it does, but better in all directions.

Systeme.io — an all-on-one platform to create online businesses

Systeme.io’s logo

Systeme.io’s logo

Systeme.io is an all-in-one platform that was built from the ground up to create, sustain, and grow online businesses.


— Okay cool, but how exactly?


We provide all the vital tools any online business would need to succeed:

  • Website builder — Utilize proven templates with a drag-and-drop builder to create a beautiful custom site in minutes (not a single line of code is needed)
  • Online courses — Create, market, and sell courses from one place while having all the features you want
  • Sales funnels builder — Control your customers' journey with awesome funnels using proven templates and the same drag-and-drop editor
  • Email marketing — Set up all kinds of email campaigns and effortlessly send unlimited emails to perfectly segmented customers
  • Affiliate program management — Build an army of affiliates that sell your products night and day with in-house affiliate marketing management features
  • Marketing automation — Automate all of your digital marketing efforts with automation rules and workflows

But why stop there…


Get on the pros’ level with advanced features like A/B testing, deadline funnels, assistant accounts, evergreen webinars, and instant upsells — online store owners, in particular, would love this.


And if you can put all that on the side for a second…


What truly sets us apart from SiteBuilder is the amazing customer support team we have that’s ready to help you 24/7 — no matter how technical your issue is.


Maybe that’s why we have more than 1000 reviews on Trustpilot with an amazing rating of 4.9/5 — or maybe it’s because of how much value you get for absolutely free!

Systeme.io’s pricing

Systeme.io’s pricing

Systeme.io’s pricing

Here are our plans:

  • Free plan — $0/month, up to a 10-page website
  • Startup plan — $27/month, up to a 50-page website
  • Webinar plan — $47/month, up to a 100-page website
  • Unlimited plan — $97/month, unlimited pages

The Free plan offers you a free domain, a lifetime free SSL certificate, unlimited file storage, ability to send unlimited marketing emails, full access to the website builder, full access to templates, a blog with unlimited posts, and so much more — plus, it’s free forever.


You can save 30% on an annual subscription.


You also get a free migration for your online business — if you already have one — when you sign up for the Unlimited plan or any annual billing plan.


It’s a risk-free deal for you — nothing is stopping you from signing up right now to see if all our claims are true!

Wix

Wix’s logo

Wix’s logo

Wix is a cloud-based website builder that uses a drag-and-drop editor to design and publish Wix websites in a short time with no coding experience needed.


With more than 200 million users worldwide, they feel confident enough to outright call themselves the leaders of website creation.


(However, their platform still shares an unfavorable feature with SiteBuilder in that you can't switch templates after your website goes live.)


And while Wix is far from perfect (what platform is really?), it still beats SiteBuilder in every possible category, and at least they got their pricing page right.

Wix’s pricing

Wix provides hosting and has 7 pricing plans divided into 2 categories:

1. Website plans (4 plans)

Website plans (4 plans)
  • Connect Domain plan — $4.50/month
  • Combo plan — $8.50/month
  • Unlimited plan — $12.50/month
  • VIP plan — $24.50/month

These are Wix’s affordable plans that’ll help get your website up and running.


They have varying limits in bandwidth, storage space, video hours, and the ability to get a free domain and remove Wix’s branding.

2. Business and ecommerce (3 plans)

Wix’s business plans

Wix’s business plans

Entrepreneurs and business owners looking to establish a firm web presence with Wix will need to opt-in for one of these plans:

  • Business Basic plan — $17/month
  • Business Unlimited plan — $25/month
  • Business VIP plan — $35/month

Other than varying storage space — all plans come with advanced features like abandoned cart recovery, scheduling services, automated reminders, memberships & packages, a ticket management system, and more.


Wix also has a — quite limited — free plan if you just sign up and want to have a feel for the platform and maybe publish a basic site under their domain.

WordPress

WordPress logo

WordPress logo

WordPress is a free and open-source content management system (CMS) that gives you the ability to create and run all kinds of websites.


Founded in 2003, the platform originally focused on creating blogging websites, but since then, it has grown to the point where it’s the backbone for more than 455 million websites as of 2021.


That’s partly because of all the functionalities that can be added to any WordPress site from the huge libraries of themes and plugins — as well as the rise of drag-and-drop builders that deliver a no-code experience to users looking to create websites.


If you’re looking to create a WordPress website that has your own domain, you’re going to need hosting from WordPress.com or any independent hosting provider like GoDaddy.


(Fun fact: did you know that there’s a GoDaddy website builder?)


Other than fees for hosting and domain registration — WordPress sites' true cost lies in how much you are willing to spend on premium plugins and themes.

SiteBuilder — should you use it?

No.


Here’s why:


With all of SiteBuilder’s shortcomings as a site builder — from the super basic features to limited customization options — they’re not the real reason why we can’t recommend anyone to use the platform.


Rather, the incredibly shady practices when it comes to handling customer data, the super vague billing process, and having an extremely bad reputation when dealing with customer inquiries are the real reasons why we advise staying away from SiteBuilder.

FAQs

FAQs
How much would it cost to create your own website with SiteBuilder?

After going through the jumps and hoops of trying to figure out the actual pricing details at SiteBuilder.com, here are the plans that they present on their billing page:

  • Pro plan — $7.18/month ($17.95/month after the promotion period ends)
  • Premium plan — $11.18/month ($27.95/month after the promotion period ends)
  • Ecommerce plan — $16.38/month ($40.95/month after the promotion period ends)

(Mind you, these pricing details could change at any time as SiteBuilder.com has a track record of changing pricing and packages more frequently than their customers would like)

What is priority support with SiteBuilder?

You unlock priority support if you sign up for the premium or ecommerce plans with SiteBuilder.


This basically means you get what you should’ve been getting from the start — a responsive support team to help you use the platform better.

Is SiteBuilder actually good?

If you’re looking to create super basic websites, then SiteBuilder can get you the job done easily — but…


The platform has gained a very bad reputation when it comes to dealing with customers and their data — for that reason, you’re better off with other website builders out there, like systeme.io!

Who owns SiteBuilder.com today?

SiteBuilder.com was acquired by Endurance International Group (EIG) in 2015.


Then later in 2021, EIG merged with Web.com to form Newfold Digital.

SiteBuilder review — conclusion

Alright, what did we learn today?

  • SiteBuilder is a simple website builder that can build basic sites
  • SiteBuilder features a drag-and-drop builder which delivers a website creation process that requires no coding knowledge
  • SiteBuilder’s shady practices when it comes to dealing with customers and the lack of a proper support team make it very hard to recommend them to anyone — and that’s not mentioning the limited features and customization options you get
  • You’re probably way better off trying another website builder with a good reputation — like systeme.io!

Since our Free plan is free forever, we won’t ask you for your card info if you sign up to experience it — go get your free account and try it out for yourself!

Cheerio!

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